Call Center Inside Sales - Debt Management/Consolidation
Be a Part of One of the Top Five Hottest Industries in the Country!
The Credit Exchange Corporation, a leader in the debt management service industry, is now looking for talented inside Sales Agents to join our state of the art call center in Orange County.
Job Title: Sales Agent
What we offer for each eligible employee:
* Competitive salary (draw versus commission), bonuses opportunities * Professional development with future growth opportunities and movement within Company * Paid medical (employee only), voluntary dental and vision benefits, profit sharing plan and more! * 4K to 8k a month potential * Paid training * No cold-calling
Requirements:
Job Summary:
Under management supervision, conducts activities associated with helping customers better understand their choices by referring them to companies that offer a wide range of financial services for the purpose of debt reduction and savings programs designed to build financial security.
Essential Duties and Responsibilities:
* Successfully meets or exceeds revenue goals, productivity requirements, established targets, and conversion rates by utilizing structured and sound telephone-based approaches * Execute and follow through on established processes including qualifying, breaking preoccupation and overcoming objections * Successfully qualify prospective clients through inbound live calls and outbound calls * Effectively memorizes and recites the Companys scripts, computers, software applications, presentations and productivity tools (databases, pricing tools) * Establishes and maintains a high level of client satisfaction in all transactions * Properly identifies and summarizes all types of call dispositions in a call log with detail, ensuring accurate and timely input of client information while resolving any conflicts * Emphasizes on Pace, Energy and Technique to properly identify clients needs * Follows up on calls, payment dates and cancelations from prospects and clients that leave voice messages and emails. * Manages client status types and the leads that are generated through the Companys marketing activities * Ensures accurate and timely communication to processors, verification, compliance and other departments * Performs related duties as assigned
Desired Qualifications and Competencies:
* High level of energy, optimism, Strong work ethic and eagerness to grow * Persistence as well as patience; high level of professionalism and integrity * Proficiency (or working knowledge of) Microsoft Word, Excel, Outlook, PowerPoint, Internet Explorer, Windows XP
Experience:
* High School or Equivalent; some college coursework a plus * Successful track record in a fast-paced sales environment * Minimum 1 year experience in sales with a customer service focus preferred * Familiarity with sales concepts
Skills and Abilities:
* Strong presentation, organization, problem solving and time management skills * Strong written, verbal and interpersonal communication skills * Strong negotiation, objection handling and relationship-building skills * Ability to deliver memorized presentations * Ability to take direction and work on a team * Ability to read, count, type and write to accurately complete all documentation
Work Conditions:
* Professional business office environment * Ability to work scheduled hours 10AM - 7PM Monday - Friday with optional Saturdays. * Ability to sit and stand for extended periods of time
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified.
